Policies

CREDIT CARD POLICY

Abl Pharma Lab is  committed to ensuring the security and privacy of our customers' payment information. This Credit Card Policy outlines how we process, store, and protect credit card transactions made on our website or through other sales channels.

Credit Card Charges - Your credit card will be charged at the time of purchase. You will receive an email confirmation once your payment has been processed. If any issues arise with your payment, we will contact you using the information provided during checkout.

Billing Information - To prevent fraud, we require that your billing address matches the information on file with your credit card company. If there are discrepancies, your transaction may be delayed or canceled. Please ensure all billing details are accurate when making your purchase.

Credit Card Disputes - If you dispute a charge related to your purchase, please contact us at sales@ablpharma.com before initiating a chargeback with your bank or credit card issuer. We will work with you to resolve any issues promptly.

REFUNDS AND CANCELLATIONS

At ABL Pharma Lab, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions for returning products and receiving refunds.

Eligibility for Returns - We accept returns and offer refunds for unopened and unused products within 10 days of the purchase date. To be eligible for a return, the following conditions must be met:

• The product must be unopened, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (receipt or order confirmation) must be provided.
• The return must be requested within 10 days of the delivery date.

Non-Refundable Items - Certain items are non-refundable, including:

• Opened or partially used products
• Products purchased through third-party retailers
• Clearance or sale items
• Gift cards or promotional items

How to Request a Return - To initiate a return, please contact us at sales@ablpharma.com with the following details:

• Your order number
• The product(s) you wish to return
• Reason for the return

If you request a refund or cancel your order, the credited amount will be applied back to the original credit card used for the transaction. Processing of refunds may take 7 business days depending on your credit card provider.

SHIPPING POLICY

At ABL Pharma Lab, we strive to ensure that your order reaches you in a timely and secure manner. This Shipping Policy outlines the terms and conditions for shipping our products to you.

Order Processing Time:

• All orders are processed within 4 business days (excluding weekends and holidays) after receiving your order confirmation email.
• Orders placed after 3:00 pm will be processed the following business day.
• You will receive another notification when your order has shipped.

PRIVACY POLICY

At Alb Pharma Lab we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website or purchase our products.

We may use the information we collect from you for the following purposes:

• To process transactions: We use your personal and payment information to fulfill your orders and process payments.
• To communicate with you: We may contact you about your order, provide customer service, or send promotional offers if you have opted into our mailing list.
• To improve our website and services: We use analytical data to better understand how our website is used and to enhance our offerings.
• For legal compliance: We may use your information to comply with applicable laws and regulations.

Sharing Your Information - We do not sell or rent your personal information to third parties. 

Security of Your Information - We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Marketing Communications - If you opt-in to receive marketing communications, we may send you emails about our products, promotions, and updates. You can opt out of these communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.